FAQ
Does this ship from Korea?
Our cream is made in South Korea, but every order ships from within the United States. Most orders arrive in 1-5 business days, depending on your state.
How long until I see a difference?
From the first application, your skin looks brighter, feels nourished, and stays hydrated. The look of firmer skin and softened fine lines builds more gradually, over a few weeks of use morning and evening.
Is there really snake venom in it?
No, there is no venom in the formula. VYPR-2™ is a peptide built in the lab, modeled on a protein found in the venom of the Temple Viper and recreated from scratch, so nothing is taken from an actual snake.
Will it work on sensitive skin?
It is formulated to feel light and gentle on most skin, without the heavy, greasy finish richer creams can leave. If your skin is reactive, patch test first.
When does it go in my routine?
In the morning, apply it after serums and before sunscreen and makeup. At night it is your last step, layered over treatments like retinol, and it doubles as your moisturizer.
Can I use it with makeup?
Yes. Let it absorb fully, then apply sunscreen and makeup as usual. It leaves a smooth base, so foundation sits evenly on top.
Is it safe for daily use?
Yes. It is made for daily use, morning and evening, and works best when used consistently.
How long does one jar last?
Used as directed, morning and night, one jar lasts most people about 30 to 45 days.
What does it smell like?
A faint, gentle scent with notes of lemon peel and cedarwood that fades as the cream absorbs.
Is this a legitimate product?
Yes. It is made in South Korea in a laboratory with over 30 years of formulation experience, and certified to three international ISO standards: 22716 for cosmetic manufacturing practice, 9001 for quality management, and 14001 for environmental management. It is never tested on animals.
Is it safe during pregnancy?
For pregnant or breastfeeding women, we recommend showing the ingredient list to your doctor before adding anything new to your routine.
What if it is not right for me?
Unopened jars can be returned for a full refund within 30 days. If you have already opened one and it is not working out, contact info@synerainnovations.com for solutions.
Contact
Have a different question? Send us a note and we’ll reply within 1–2 business days.